We, TOSS, are India based software company specializing in the development and delivery of customer contact systems. Established in 2015, we take great pride in our products and services and are fanatical about delivering excellence in everything we do. We have a hand-picked team of 10-15 talented, passionate, and dedicated people most of whom have been working with us for many years and have an encyclopedic knowledge of our technology and the customer contact industry.

We are driven by the ambition to make you communicate with your existing and potential customers more efficiently and for a better customer experience that your staff delivers as effective and professional as possible, regardless of channel.

We have spent the last few years developing software and expertise that are fully customizable to the way in which you work and allow your staff to concentrate on managing your conversations. It would be hard to find such a comprehensive and cost effective combination of functionality from a single vendor. We often say that it is not what we do but the way we do it that makes the real difference.

Whether your activities are inbound or outbound; whether you are interested in voice or omnichannel, looking for advice and guidance or complex integration services, or indeed curious about the next big thing in the call center space, you are in the right place.

Trust matters. We are committed to providing the security, reliability, and peace of mind that small businesses and enterprises expect. In the work-from-anywhere world, this trust is more important than ever, and the compliance standards we meet, and the reliability promises we make to support business communications and continuity across the globe.

Security and privacy begin with the way data is handled, stored and protected. Our platform conforms to stringent specifications for securing financial information, customer privacy and computer networks. We protect your communications and your business with unmatched security and compliance policies and procedures, verified by 3rd-party security and compliance certifications.
 

Our platform and associated intellectual property enable delivery of a consistent end user experience over inconsistent networks supported by an end-to-end SLA that covers both uptime and call quality.

Our goal is not only to accelerate how businesses work, connect, and communicate but to be thoughtful about the impact we make on our shareholders, customers, our people and the planet. We conduct our business socially and ethically. We obey the law, encourage universal human rights and protect the environment. We aim to create an environment that not only embraces creativity and diversity but is financially rewarding for the people who believe in us.